Effective Date: January 2026
At SpeakGeek PCs, your privacy matters. This policy explains how we collect, use, protect, and do not share information related to phone calls, messaging, voicemail, and telecommunications services.
This policy applies to all customers, visitors, and users who interact with our phone system, mobile apps, website communications, or integrated platforms.
1. Information We May Collect
To provide reliable telecommunications services, we may collect:
- Contact information: Phone number, caller ID, extension information
- Call metadata: Date, time, duration, routing history
- Voicemail and message content: Only when you leave or send messages
- Device and usage data: App identifiers, IP addresses, push notification tokens
- CRM references: Contact data linked through authorized integrations (such as CRM systems)
We do not collect personal contact lists from your devices unless you explicitly grant permission.
2. How We Use Your Information
Your telecom data is used strictly for legitimate business purposes, including:
- Providing and managing phone and messaging services
- Routing calls and messages accurately
- Delivering voicemail and call functionality
- Supporting authorized CRM integrations
- Troubleshooting and system performance monitoring
- Preventing fraud, abuse, and security incidents
We do not use your telecommunications data for advertising or third-party marketing.
3. What We Do NOT Share
We do not sell, rent, trade, or share your telecommunications data with third parties for commercial purposes.
This includes:
- Phone numbers and extensions
- Call logs and call history
- Voicemail or message content
- Contact information
- Device identifiers
- CRM-linked information
Your data is shared only when legally required, such as:
- Compliance with court orders or subpoenas
- Lawful regulatory requests
- Protection against fraud, security threats, or abuse
- When explicitly authorized by you
Any legally required disclosure is limited strictly to what the law requires.
4. Third-Party Integrations
If you authorize integrations with third-party platforms (such as CRM systems), your telecom data may be shared with those platforms only as necessary to provide the integration functionality.
Each third-party platform operates under its own privacy policies. SpeakGeek PCs is not responsible for third-party data handling practices beyond the authorized integration.
You control which integrations are enabled.
5. Device Contact Access
Our telecom applications may request access to your device contacts to improve caller identification and dialing convenience.
Important:
- Contact access is optional and controlled by your device permissions.
- We do not upload, store, or synchronize your personal contacts to our servers.
- Contact data remains local to your device and is not shared with third parties.
You may revoke contact permissions at any time through your device settings.
6. Data Security
We use industry-standard safeguards to protect telecommunications data, including:
- Encrypted communications
- Access controls and authentication
- Secure hosting environments
- Monitoring and audit logging
- Incident response procedures
While no system can guarantee absolute security, we continuously improve protective measures.
7. Your Rights
You may:
- Request access to your telecommunications data
- Request corrections of inaccurate information
- Withdraw consent for device contact access or integrations
- Request deletion where permitted by law
Requests can be submitted through our support channels.
8. Policy Updates
This policy may be updated periodically to reflect operational, legal, or technology changes. Updates will be posted on this page with a revised effective date.
9. Contact Information
For questions about this policy:
SpeakGeek PCs
service@speakgeekpcs.com
702-472-8229
https://speakgeekpcs.com